64 Hibajee Terms & Conditions — What You Need to Know Before Getting Started

01 General Terms & Introduction

These Terms and Conditions constitute a legally binding agreement between 64 Hibajee and its users. 64 Hibajee is an internationally licensed online gaming and Sports Betting platform serving users in Bangladesh and other approved countries.

By using 64 Hibajee's website, mobile version, or any associated services, you are deemed to have automatically agreed to these terms and conditions.

Applicability of Terms

These terms apply to all services available on 64 Hibajee — including casino games, Sports Betting, live games, virtual sports, and all other gaming features. Where a specific game or promotion has its own terms, those will apply alongside these general terms.

02 Account Registration & Verification

Each individual may hold only one account on 64 Hibajee. Multiple accounts are strictly prohibited — if discovered, all associated accounts will be permanently closed.

Information Required at Registration

• Full name (as per national ID)
• Correct date of birth
• Valid email address
• Active mobile number
• Current Address

KYC Verification Process

To ensure security, 64 Hibajee conducts a KYC (Know Your Customer) verification process. You may be required to verify your identity before making a withdrawal or after depositing a certain amount. Required documents:

• Copy of National ID (NID) or Passport
• Selfie photo (taken alongside your ID document)
• Proof of address (if required)

03 Age Requirement & Eligibility Criteria

Users must be at least 18 years old to register and use the services on 64 Hibajee. Participation in any gaming activity by minors is strictly prohibited.

Who Is Not Eligible to Participate

• Any individual under 18 years of age.
• Citizens of countries where online gaming is strictly prohibited.
• Anyone whose account has previously been banned on 64 Hibajee.
• Employees of 64 Hibajee or members of their immediate family.

64 Hibajee may request proof of age at any time. Failure to provide adequate proof may result in the temporary suspension of your account.

04 Deposit & Withdrawal Policy

Deposit Rules

Deposits at 64 Hibajee can be made via bKash, Nagad, and Rocket. The minimum deposit is ৳300 and the maximum single deposit is ৳50,000. Deposits are typically credited to your account instantly.

Withdrawal Policy

The following conditions must be met in order to withdraw your winnings:

• KYC verification must be completed.
• The minimum withdrawal amount is ৳500.
• Withdrawals are typically processed within 24 hours.
• Winnings from bonuses are subject to wagering requirements before withdrawal.
• Withdrawals are recommended to be made via the same method used for the original deposit.

Payment Methods Summary

05 Bonus & Promotion Terms and Conditions

64 Hibajee offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which are detailed on the respective offer page.

Wagering Requirements

Bonus funds cannot be withdrawn directly. A specified wagering (betting) amount must be completed prior to withdrawal. Example: a 10x wagering requirement means you must place BDT 1,000 in bets for a BDT 100 bonus.

Important Rules Regarding Bonuses

• No more than one bonus may be active at a time.
• Withdrawing before the wagering requirement is met will result in the bonus being forfeited.
• Bonus funds cannot be used to bet on certain games — each offer will include a full list of restrictions.
• Any attempt to claim bonuses through dishonest means will result in account termination.
• Bonuses are typically valid for 7 to 30 days, though this may vary depending on the offer.

06 Betting & Gaming Rules

All games on 64 Hibajee are operated in accordance with international standards. Each game has its own set of rules, available when the game is launched.

Sports Betting

• Once a bet is confirmed, it cannot be changed.
• If a match is cancelled, your bet will be refunded.
• If abnormal odds are displayed due to a technical error, the affected bet may be voided.
• In live betting, if a bet is not confirmed due to a network issue, it will not be accepted.

Casino Games

• All casino games are powered by RNG technology — verified by independent third parties.
• If a software error produces an abnormal outcome, 64 Hibajee reserves the right to void the round in question.
• If your connection drops during a game, the game record will be saved on our servers and will resume once you reconnect.

07 Prohibited Activities

The following activities are strictly prohibited on 64 Hibajee and will result in immediate action:

• Creating or operating multiple accounts.
• Registering under a false identity.
• Exploiting the bonus system to gain unfair financial advantage.
• Exploiting technical errors to gain an unfair advantage.
• Using the platform for the purpose of money laundering or illegal financial transactions.
• Attempting to hack an account or gain unauthorized access to the system.
• Unauthorized access to another user's account.
• Operating an account on behalf of a minor.

In the event of any of the above violations, 64 Hibajee reserves the right to immediately suspend the account in question, forfeit any winnings, and pursue legal action if necessary.

08 Account Closure & Suspension

Account Closure by User

You can close your 64 Hibajee account at any time. Please make sure all pending withdrawals are completed before closing. Any bonus balance remaining in a closed account will be forfeited.

Closed at 64 Hibajee's Initiative

64 Hibajee reserves the right to suspend or permanently close any account in cases of rule violations, suspected fraud, or legal requirements. Depending on the circumstances, any applicable balance will either be returned or forfeited.

09 Privacy & Data Protection

64 Hibajee keeps your personal information strictly confidential and does not share it with third parties, except where required by law. For full details on data protection, please refer to our Privacy Policy.

64 Hibajee uses your information to:

• For account verification and management purposes.
• To process payments.
• To provide customer support.
• To send you personalized offers (you can opt out at any time).
• For fraud prevention.

10 Responsible Gaming Policy

64 Hibajee takes responsible gaming extremely seriously. Gaming is for entertainment — not a solution to financial problems. We offer players the following tools:

• Option to set your own deposit limits.
• Option to lock your account for a set period of time.
• Permanent self-exclusion option.
• Gaming history review available.
• Guidance on professional support resources.

11 Dispute Resolution

If a dispute arises between 64 Hibajee and a user, please contact our support team first via live chat or email. Most issues are resolved within 24–48 hours.

Dispute Resolution Process

1. Report the issue via live chat.
2. If the issue remains unresolved, please write to our support email with full details.
3. A senior team member will review the matter within 7 business days.
4. If needed, complaints can be submitted to the relevant licensing authority.

Before 64 Hibajee reaches a final decision, the user will be given the opportunity to present their side of the matter.

12 Changes & Updates to Terms

64 Hibajee may update these Terms and Conditions at any time. In the case of significant changes, users will be notified in advance via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We therefore recommend reviewing this page on a regular basis.